SUMMARY
Unable to add a new protected assets
ISSUE
When attempting to add a protected asset, the input field is grayed out and does not allow for typing. Once navigating away, the following error appears in the UI.
Error: Failed to start encryption daemon
Additionally, /usr/bp/logs.dir/cryptodaemon log will report the following.
[LOG0] cryptoDaemon.c:446: No hardware and no software; only 1 of 2 required threads
RESOLUTION
Configure Unitrends Backup with a minimum of 2 CPUs, recommended 4 CPUs, for support of the encryption feature.
CAUSE
Encryption requires a minimum of 2 CPUs however a minimum of 4 CPUs are recommended for Unitrends Backup.