SUMMARY
If backups fail because windows client ports are blocked, this article explains how to make port reservations on windows.
ISSUE
Purpose
Set a Port reservation on Windows Server
Applies To
Appliance release 6.1+ and Windows 2000/2003 OS.
Note, to reserve ports in windows 2008 a hotfix for windows may be required and the process differs, see https://support.microsoft.com/en-us/kb/2665809 for more information.
Microsoft has removed the ability to reserve ephemeral ports in Windows 8, 2012 and hither OS. If you have applications leveraging our registered ports 1743 and 1754 on these OS, you may need to contact the vendor of the application using those ports to discuss how to change them instead, Unitrends Support will be unable to assist with that process.
Cause
Ports are being blocked on 1743 and or 1745 because they are in use by another application other than Unitrend
RESOLUTION
Open an administrator command prompt and run a netstat command
Netstat –ano | find “:1743”
Netstat –ano |find “:1745”
Check the pid and make sure that the process that is running is unitrends bpnetd or wbps
Open regedit
If the DWORD a value does not exist for the ports, then create them.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\ReservedPorts
Add 1743-1743 and 1745-1745
Reboot the system to have the port reservation take effect.
Referance
http://support.microsoft.com/kb/812873