Cannot backup VMs with unsupported devices on ESXi 5.5 host (HW compatible with ver 10)

SUMMARY

Cannot backup VMs with unsupported devices on ESXi 5.5 host (HW compatible with ver 10)

ISSUE

Purpose

To inform customers that VMware Virtual Machines with VM Hardware Version 10 (vmx-10) with some Virtual Hardware Controllers might not be backed up.

 

Description

VMware introduced new Virtual Hardware Controllers with vSphere 5.5 and VM Hardware Version 10. These controllers cannot be backed up as they are not recognized by Unitrends 7.3 and older. The primary new controller type not recognized is the new SATA controller. See the attached document, 18551.v2.KB.pdf for detailed information.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us