SUMMARY
A list of possible solutions
ISSUE
After deploying a PHD VBA, if you are experiencing issues mounting the defined backup storage location, review the following list of possible solutions.
-
- Ensure the path to the storage (if using NFS or CIFS) is valid. Also ensure the PHD VBA has direct access to this share.
- If you are using FQDN, try using the IP address of the share, instead.
- Ensure hard links are supported. To test hard links, you can do one of the following:
Linux:
Mount the share, then type the following commands:
touch foo
ln foo bar
If these commands execute successfully, your storage supports hard links.
Windows:
A command line tool exists to test hard links. It can be downloaded, here
Create a file on the backup share called foo.txt then navigate to the share from a command prompt and type the following commands:
fsutil hardlink create bar foo
fsutil hardlink list
For additional information on hard links, see the following KB 1617 article, Hard Links and Virtual Full Backup Storage.