Backup Storage Mount Issues

SUMMARY

A list of possible solutions

ISSUE

After deploying a PHD VBA, if you are experiencing issues mounting the defined backup storage location, review the following list of possible solutions.

    • Ensure the path to the storage (if using NFS or CIFS) is valid. Also ensure the PHD VBA has direct access to this share.
    • If you are using FQDN, try using the IP address of the share, instead.
    • Ensure hard links are supported. To test hard links, you can do one of the following:

Linux:

Mount the share, then type the following commands:

touch foo
ln foo bar

If these commands execute successfully, your storage supports hard links.

Windows:

A command line tool exists to test hard links. It can be downloaded, here

Create a file on the backup share called foo.txt then navigate to the share from a command prompt and type the following commands:

fsutil hardlink create bar foo
fsutil hardlink list

For additional information on hard links, see the following KB 1617 article, Hard Links and Virtual Full Backup Storage.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us