File level recovery fails due to an extensive chain of backups

SUMMARY

Steps to resolve an issue where a file level recovery was failing because of an extensive chain of backups.

ISSUE

File level recovery fails due to an extensive chain of backups.

RESOLUTION

Upgrade to version 9.1.0 or later of the Unitrends software.

CAUSE

A known bug in a version previous to 9.1.0.

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