SUMMARY
6.x error messages
ISSUE
Backup
Error |
Reason |
Failed to delete snapshot (previous snapshot) |
A previous snapshot cannot be deleted |
The PHDVB VBA already has a snapshot for this VM, backup aborted |
A previous snapshot exists from the PHD VBA, cleanup failed to delete it or it has not completed being deleted from a previous backup |
Failed to get metadata:... |
Some metadata is missing, see log for more info |
Failed to add snapshot |
Failed to add snapshot, see log for more details |
meta: collection of metadata failed, backup aborted |
Metadata is missing for a backup, see log for more details |
meta: failed to dump meta file to disk |
storage related |
Failed to remove snapshot |
Snapshot could not be removed, see log for details. Snapshot removal may have timed out. |
Unanticipated error during backup |
See phdvb.log for additional details. |
failed to add backup to catalog |
|
Error generating list of disks to back up |
(XenServer) cannot find disks |
Could not read stats for disk VBD <blah> or its VDI, backup incomplete |
(XenServer) |
Could not get snapshot moref for VM |
(VMware) could not find VM snapshot |
Could not attach <device> to VBA |
(VMware) failed to attach disk, perhaps timed out, see log |
Could not get vdiref for UUID |
(XenServer) could not get reference for disk, see log |
Backup Data Store
Error |
Reason |
Dedupe store has less than hard stop limit of..... |
The backup data store has exceeded the stop limit for free storage space. You will need to create additional space to continue running backups. |
Dedupe store has less than xx% free space, aborting backup job |
The backup data store has exceeded the warning level for free storage space. Create additional free space to continue running backups. |
Could not open <device> for reading |
Cannot read from input device (attached disk). |
The following errors are usually caused by failure to access the backup data store:
- Failed to open vm xml file
- Failed to read/remove vm.xml file
- Delete of all incomplete backups has encountered an exception
- Could not determine null hash of hashtype
- Could not remove marker
- Failed to insert record
- Error setting/unsetting archive bit for backup
- Failed to remove once job
-
Could not create temporary metadata file
- Could not open mapfile
- Read of CTK file failed, aborting backup
- Invalid data within CTK file..
- Retries for block xxx exceeded max retries
- Bad dedup block found but could not be renamed
-
Could not make <directory, could not open<file>
- Could not write/close backup block
- Could not open/close/make mapfile/metafile
- Restored size does not match
- Restored hash does not match
- Unable to initialize support file
- Failed to mount file system
- Failed to mount CIFS/NFS datastore
- Link count is wrong should have been x not y
- Startup messages:
- Could not start (utility, startup,worker,heartbeat) until a datastore is defined
- Failed to mount dedup store
- Error mounting FLR filesystem
- Delete of all incomplete backups has encountered an exception
- Delete of all invalid backups has encountered an exception
- Could not determine null hash of hashtype
- Could not remove complete marker; could not delete backup
- Could not completely remove.....
- Orphan hunt has encountered an exception
- Failed to insert record for....
- Error (un)setting archive bit on backup
- Failed to remove once job
- Failed to reconnect storage