PHDVB Error Messages - Backup and Backup Data Store

SUMMARY

6.x error messages

ISSUE

Backup

 

Error

Reason

Failed to delete snapshot (previous snapshot)

A previous snapshot cannot be deleted

The PHDVB VBA already has a snapshot for this VM, backup aborted

A previous snapshot exists from the PHD VBA, cleanup failed to delete it or it has not completed being deleted from a previous backup

Failed to get metadata:...

Some metadata is missing, see log for more info

Failed to add snapshot

Failed to add snapshot, see log for more details

meta: collection of metadata failed, backup aborted

Metadata is missing for a backup, see log for more details

meta: failed to dump meta file to disk

storage related

Failed to remove snapshot

Snapshot could not be removed, see log for details. Snapshot removal may have timed out.

Unanticipated error during backup

See phdvb.log for additional details.

failed to add backup to catalog

 

Error generating list of disks to back up

(XenServer) cannot find disks

Could not read stats for disk VBD <blah> or its VDI, backup incomplete

(XenServer)

Could not get snapshot moref for VM

(VMware) could not find VM snapshot

Could not attach <device> to VBA

(VMware) failed to attach disk, perhaps timed out, see log

Could not get vdiref for UUID

(XenServer) could not get reference for disk, see log

 

Backup Data Store

Error

Reason

Dedupe store has less than hard stop limit of.....

The backup data store has exceeded the stop limit for free storage space. You will need to create additional space to continue running backups.

Dedupe store has less than xx% free space,  aborting backup job

The backup data store has exceeded the warning level for free storage space. Create additional free space to continue running backups.

Could not open <device> for reading

Cannot read from input device (attached disk).

 

The following errors are usually caused by failure to access the backup data store:

  • Failed to open vm xml file
  • Failed to read/remove vm.xml file
  • Delete of all incomplete backups has encountered an exception
  • Could not determine null hash of hashtype
  • Could not remove marker
  • Failed to insert record
  • Error setting/unsetting archive bit for backup
  • Failed to remove once job
  • Could not create temporary metadata file

  • Could not open mapfile
  • Read of CTK file failed, aborting backup
  • Invalid data within CTK file..
  • Retries for block xxx exceeded max retries
  • Bad dedup block found but could not be renamed
  • Could not make <directory, could not open<file>

  • Could not write/close backup block
  • Could not open/close/make mapfile/metafile
  • Restored size does not match
  • Restored hash does not match
  • Unable to initialize support file
  • Failed to mount file system
  • Failed to mount CIFS/NFS datastore
  • Link count is wrong should have been x not y
  • Startup messages:
    • Could not start (utility, startup,worker,heartbeat) until a datastore is defined
    • Failed to mount dedup store
  • Error mounting FLR filesystem
  • Delete of all incomplete backups has encountered an exception
  • Delete of all invalid backups has encountered an exception
  • Could not determine null hash of hashtype
  • Could not remove complete marker; could not delete backup
  • Could not completely remove.....
  • Orphan hunt has encountered an exception
  • Failed to insert record for....
  • Error (un)setting archive bit on backup
  • Failed to remove once job
  • Failed to reconnect storage

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