PHDVB Error Messages - Backup and Backup Data Store – Unitrends

SUMMARY

6.x error messages

Error	Reason
Failed to delete snapshot (previous snapshot)	A previous snapshot cannot be deleted
The PHDVB VBA already has a snapshot for this VM, backup aborted	A previous snapshot exists from the PHD VBA, cleanup failed to delete it or it has not completed being deleted from a previous backup
Failed to get metadata:...	Some metadata is missing, see log for more info
Failed to add snapshot	Failed to add snapshot, see log for more details
meta: collection of metadata failed, backup aborted	Metadata is missing for a backup, see log for more details
meta: failed to dump meta file to disk	storage related
Failed to remove snapshot	Snapshot could not be removed, see log for details. Snapshot removal may have timed out.
Unanticipated error during backup	See phdvb.log for additional details.
failed to add backup to catalog
Error generating list of disks to back up	(XenServer) cannot find disks
Could not read stats for disk VBD <blah> or its VDI, backup incomplete	(XenServer)
Could not get snapshot moref for VM	(VMware) could not find VM snapshot
Could not attach <device> to VBA	(VMware) failed to attach disk, perhaps timed out, see log
Could not get vdiref for UUID	(XenServer) could not get reference for disk, see log

Error	Reason
Dedupe store has less than hard stop limit of.....	The backup data store has exceeded the stop limit for free storage space. You will need to create additional space to continue running backups.
Dedupe store has less than xx% free space, aborting backup job	The backup data store has exceeded the warning level for free storage space. Create additional free space to continue running backups.
Could not open <device> for reading	Cannot read from input device (attached disk).

The following errors are usually caused by failure to access the backup data store:

Failed to open vm xml file
Failed to read/remove vm.xml file
Delete of all incomplete backups has encountered an exception
Could not determine null hash of hashtype
Could not remove marker
Failed to insert record
Error setting/unsetting archive bit for backup
Failed to remove once job
Could not create temporary metadata file
Could not open mapfile
Read of CTK file failed, aborting backup
Invalid data within CTK file..
Retries for block xxx exceeded max retries
Bad dedup block found but could not be renamed
Could not make <directory, could not open<file>
Could not write/close backup block
Could not open/close/make mapfile/metafile
Restored size does not match
Restored hash does not match
Unable to initialize support file
Failed to mount file system
Failed to mount CIFS/NFS datastore
Link count is wrong should have been x not y
Startup messages:
- Could not start (utility, startup,worker,heartbeat) until a datastore is defined
- Failed to mount dedup store
Error mounting FLR filesystem
Delete of all incomplete backups has encountered an exception
Delete of all invalid backups has encountered an exception
Could not determine null hash of hashtype
Could not remove complete marker; could not delete backup
Could not completely remove.....
Orphan hunt has encountered an exception
Failed to insert record for....
Error (un)setting archive bit on backup
Failed to remove once job
Failed to reconnect storage