SharePoint backup failed when user account password has been expired

SUMMARY

SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired.

ISSUE

SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired.

SharePoint backup is failing with summary output as follow:
 

Application: SharePoint
Operation: SharePoint Full
Reference Log: /usr/bp/logs.dir/rae-78.log
Command Failed: Verifying SharePoint User Credentials

----- Client Messages -----
User account credentials are not valid (SQLTEST\usertest1):
   - Returned HRESULT = 0x80070532
   - Error text: The password for this account has expired.
----- End Client Messages -----

RESOLUTION

Set a new password for SharePoint backup account.

CAUSE

SharePoint backup account password has been expired and required to be reset by using Active Directory Users and Computers interface.

NOTES

For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues

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