Access Knowledge Articles by Number

SUMMARY

Details on how to quickly access a knowledge article by its current or legacy number.

ISSUE

Current Knowledge Articles

Knowledge articles may be accessed directly by article number by going to http://support.unitrends.com.kb/####, where #### = the article number. You may enter the full article number (ie, 000003840) or the last four digits (ie, 3840).  For example, http://support.unitrends.com/kb/3840 or http://support.unitrends.com/kb/000003840.
 

Legacy Knowledge Articles

Knowledge articles from Unitrends' legacy knowledge base were migrated to our current knowledge base, but may still be accessed using their original number. If you have a knowledge base article number, but are having trouble locating the article, try going to http://support.unitrends.com/oldkb/####, where #### = the article number (a 1 to 4 digit number).  For example, http://support.unitrends.com/oldkb/940
 

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