Customer Portal - I forgot my web interface credentials. How do I reset them?

SUMMARY

You can click the Forgot User Name/Password? link on the login page

DESCRIPTION

If you lose your credentials, you can click the Forgot User Name/Password? link on the login page. Enter your email address, select either Send User Name or Reset Password, and Unitrends will send you an email with the appropriate information.

Note: This option requires that you have the SMTP Server configured in your Email settings. If you do not have SMTP configured, you will have to reset your credentials using the web console.

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