VMware instant recovery (VMIR) or restored VM does not retain network configuration

ISSUE

When performing a VMware restore or instant recovery of a Windows 2008 R2 or Windows 7 VM configured with the VMXNET3 virtual network device:

  • The resulting virtual machine's guest operating system shows the Ethernet network interface as:
     
    • VMXNET Device #2 in Device Manager
    • Local Area connection #2 in Network Properties
       
  • The old Ethernet network interface remains present in Device Manager when Show Hidden Devices is enabled.
  • The old Ethernet network interface retains its network configuration, preventing the new interfaces from reusing the previous static IP addresses.

RESOLUTION

​Install the hotfix described in one of the follow Microsoft Knowledge Base articles. 

  • Prior to Service Pack 1 for Windows 2008 R2 or Windows 7 versions - 2344941
  • Post Service Pack 1 for Windows 2008 R2 or Windows 7 versions - 2550978

NOTES

https://kb.vmware.com/s/article/1020078
http://support.microsoft.com/kb/2344941
http://support.microsoft.com/kb/2550978

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us