(407) Proxy Authentication Required

SUMMARY

Steps to add the PHD VBA's IP address to your proxy server's exception list.

ISSUE

The remote server returned an error: (407) Proxy Authentication Required.

If the error above is encountered in the PHD Console after deploying and configuring a PHD VBA, you may need to add the PHD VBA's IP address to your proxy server's exception list.

 To add an IP address to proxy server exception list on Windows 7:

  1. Open the Windows Control Panel.
  2. Click Internet Options.
  3. Click the Connections tab.
  4. Click LAN settings.
  5. In the Proxy server area, click Advanced.
  6. Add the PHD VBA’s IP to the Exceptions list.

You should now be able to finish installing and configuring your PHD VBA.

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