New Windows Instant Recovery instances may become stuck in a halted state

SUMMARY

Steps to resolve an issue where new Windows Instant Recovery instances could become stuck in a halted state.

ISSUE

New Windows Instant Recovery instances could become stuck in a halted state.

RESOLUTION

Upgrade to version 9.1.0 or later of the Unitrends software.

CAUSE

A known bug in a version previous to 9.1.0 caused when an external application adds text to the path of the VM files used for restore.

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