The appliance may erroneously attempt an incremental backup following VM configuration change

SUMMARY

The appliance may erroneously attempt an incremental backup following VM configuration change.

ISSUE

After changes are made to a protected VM (e.g. adding a new disk or VM hardware version change) normally the next incremental backup to run would fail, and promote the following backup to a full backup automatically. 
This is not happening properly in all cases, resulting in incremental backups failures noting a full is required to resolve in backup summary messages, but the full doesn't automatically happen resulting in a chain of failing backups requiring user manual intervention.   

RESOLUTION

This issue is resolved with Unitrends ROS 10.1.  If a VM backup determines changes to the VM that require a new backup, only 1 failed incremental should be encountered and the next backup should automatically perform a full backup to self-resolve without further customer action.  

NOTES

This defect was found by James B. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us