This article addresses an issue causing Exchange database to be missing in the web interface backup menu.
Symptoms / Description
When attempting to schedule or perform an immediant backup of an Exchange database, the require database is not presented for backup.
We must disable continuous replication or get a “Successful” copy status for this to work.
- Go to your exchange management console
- Go to “server configuration” and “Database management”
- Find the failed copy status state right click and choose Disable Local Continuous Replication in the menu depicted below.
If the exchange has local continuous replication enabled and is in a failed state our product is unable to talk. Our client will not talk to a failed Exchange store (this will make all exchange stores on this server fail).
For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues.