How to move a UB virtual appliance to a different host

SUMMARY

Steps on how to move a Unitrends Backup virtual appliance from one ESXi host to a new host

ISSUE

The UB appliance needs to be moved to a new host.

RESOLUTION

The database of the appliance needs to be gracefully stopped during the procedure and the VM needs to be live during the entire process.  DO NOT shutdown the appliance when it is migrated to the new host, doing so will result in the licensing being broken.

TASKS

The following steps should be taken from the command line and in VMware

1. Bring down the Unitrends PostgreSQL database:

/etc/init.d/bp_rcscript stop
NOTE: If the UB has iSCSI attached for storage, do not use bp_script stop. Instead, issue the command:  /usr/bp/bin/stop_db.sh

2. Confirm that no database processes are running:
ps -leaf | grep -v grep | grep postg
 
This should return just the request for information.  If postgres operations are still running do not proceed with the migration!  Contact support for further assistance.

3. Migrate the UB VM to the new host using Storage vMotion while it is still powered on.

4. Once the VM has been moved bring the database and all processes back online:
/etc/init.d/bp_rcscript start

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