Creating a support tunnel in a Unitrends Virtual Backup appliance
Use this to create a support tunnel to allow backend access.
Use this Article To Create a UVB Tunnel SSH
* Firewall access is required for TCP port 222.
1. Login to the UVB appliance using putty using the IP Address of the appliance you are needing back-end access to.
2. The default credential are admin and password
3. Type sudo su and then the password again
sudo su4. Navigate to /usr/bin by this command
cd /usr/bin For version 6.5 you will need to be in /root instead of /usr/bin5. Now, download the uvbTunnel scripts and set the script as executable
wget ftp://ftp.unitrends.com/support/scripts/uvbTunnel chmod +x uvbTunnel6. Next type this command to create the tunnel /usr/bin/uvbTunnel XXXXX (Replace the X's with your tunnel number provided by Unitrends Support.)
/usr/bin/uvbTunnel 12345 For version 6.5 sudo ./uvbTunnel xxxxx (Replace the x’s with one of your tunnel numbers)