Agent-based backups may fail

SUMMARY

Agent-based backups may fail

ISSUE

Users may notice agent-based backup failure accompanied by the following error message:

"Job terminated, error with disk metadata configuration"


 

RESOLUTION

To resolve this issue, upgrade your appliance to version 9.2 and verify that your protected assets are using the latest version of the Unitrends Agent. 

CAUSE

In versions 9.0.0-8 through 9.1.0-2 of the Unitrends Agent, files may be incorrectly written to a "temp" folder that cannot be accessed by the agent.    

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