An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR

ISSUE

To resolve the following error on VMware 6.0

​An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR

Generally, you will see the attempt to create a snapshot, but the operation fails when it reaches about 30% completion.

RESOLUTION

RESOLUTION 1: For VMware 5.5: VMware KB 2069952msg.snapshot.error-QUIESCING-ERROR” in vCenter Server (2069952)"

RESOLUTION 2: For VMware 6.0: Apply Patch from KB 2147328: "VMware ESXi 6.0, Patch Release ESXi600-201610001 (2147328)"
This is the latest VMware 6.0 Patch. It include previous fixes to correct known Change Block Tracking and Snapshot bugs.

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2147328

 

Release Date: Oct 17, 2016


Download Filename:
ESXi600-201610001.zip
 
Build:
4510822
 
Download Size:
366.5 MB

md5sum:
834a5d543c5b059daa7bedeb34c64f4f
 
sha1checksum:
edb061c7af236b569920f21b47dc7e65297431e6
Host Reboot Required: Yes
Virtual Machine Migration or Shutdown Required: Yes

Bulletins

 

 

Bulletin ID

Category

Severity

Knowledge Base Article

ESXi600-201610410-BGBugfixImportant2147329

 

 

Image Profiles

Image Profile NameKnowledge Base Article
ESXi-6.0.0-20161004001-standard2147330
ESXi-6.0.0-20161004001-no-tools2147331

 

For information on patch and update classification, see KB 2014447.


 

CAUSE

Unitrends use VMware's supplied APIs to give us the ability to request data blocks for a Guest VM for our backup. VMware then performs what it deems necessary (Snapshot/HotAdd) to provide the requested data (usually, changed blocks only) to our Unitrends solution. VMware will then provide to us, instructions for what data to collect and we then provide to VMware the confirmation of what we collected. When VMware confirms the checksum, the job is marked as successful on the Unitrends recovery console Administrative Interface and in your email reports, and VMware completes its process of returning the Guest VM to its original configuration.

 

NOTES

Questions relating to these patches should be directed to VMware Support (see How to file a Support Request in My VMware).

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