Unitrends-config not installed

SUMMARY

This article provides troubleshooting tips for when you appliance cannot scan for archive media.

ISSUE

If Unitrends-config not installed, you could see any of the following symptoms:

  • unable to scan for archive media.
  • Storage allocation says system does not support the operation.
  • disk_monitoring_logger.py errors out. 
  • platform_capabilities is missing.
  • unitrends-config and unitrends-minimal-base are missing.

To resolve these errors,  install unitrends-config-xxx.

 

Example resolution.

kernel-2.6.18-274.12.1.el5.unitrends
unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-kernel-BareMetal.4.1.0-6
unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5
unitrends-cloudhook-7.5.0-3.2014081116.CentOS5
unitrends-doc-7.5.0-3
unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051
unitrends-ipmi-7.5.0-3.2014081116.CentOS5
unitrends-logos-4.9.8-6
unitrends-monitoring-7.5.0-6.2014091413.CentOS5
unitrends-release-5-0.0.el5.centos.28
unitrends-rr-7.5.0-6.2014091413.CentOS5
unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5
unitrends-snmp-7.5.0-3.2014081116.CentOS5
unitrends-vprotect-7.5.0-5.2014082214.CentOS5
unitrends-winbm-7.5.0-3.2014081116.CentOS5

 

[[email protected] unitrends]# yum list unitrends-c*

Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
base                                                                                                                                                               | 1.1 kB     00:00
unitrends                                                                                                                                                          | 1.2 kB     00:00
update                                                                                                                                                             | 1.9 kB     00:00
Available Packages
unitrends-config-172.noarch                                                                0.3.0-2                                                                               unitrends
unitrends-config-212.noarch                                                                0.3.2-2                                                                               unitrends
unitrends-config-312.noarch                                                                0.3.2-2                                                                               unitrends
unitrends-config-313.noarch                                                                0.0.6-2                                                                               unitrends
unitrends-config-612.noarch                                                                0.3.2-2                                                                               unitrends
unitrends-config-712.noarch                                                                0.3.4-2                                                                               unitrends
unitrends-config-713.noarch                                                                0.3.4-2                                                                               unitrends
unitrends-config-722.noarch                                                                0.3.3-2                                                                               unitrends
unitrends-config-732.noarch                                                                0.3.3-2                                                                               unitrends
unitrends-config-812.noarch                                                                0.3.3-2                                                                               unitrends
unitrends-config-813.noarch                                                                0.3.5-2                                                                               unitrends
unitrends-config-822.noarch                                                                0.3.5-2                                                                               unitrends
unitrends-config-823.noarch                                                                0.3.5-2                                                                               unitrends
unitrends-config-824.noarch                                                                0.0.6-2                                                                               unitrends
unitrends-config-832.noarch                                                                0.3.3-2                                                                               unitrends
unitrends-config-833.noarch                                                                0.3.5-2                                                                               unitrends
unitrends-config-943.noarch                                                                0.0.9-2                                                                               unitrends
unitrends-config-standard.noarch                                                           0.0.3-0                                                                               unitrends
unitrends-config-vm.noarch                                                                 1.0.5-2                                                                               unitrends

[[email protected] ~]# yum install  unitrends-config-823
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package unitrends-config-823.noarch 0:0.3.5-2 set to be updated
--> Processing Dependency: unitrends-minimal-base for package: unitrends-config-823
--> Running transaction check
---> Package unitrends-minimal-base.noarch 0:0.0.3-0 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

==========================================================================================================================================================================================
Package                                                Arch                                   Version                                    Repository                                 Size
==========================================================================================================================================================================================
Installing:
unitrends-config-823                                   noarch                                 0.3.5-2                                    unitrends                                 6.9 k
Installing for dependencies:
unitrends-minimal-base                                 noarch                                 0.0.3-0                                    unitrends                                 2.3 k

Transaction Summary
==========================================================================================================================================================================================
Install       2 Package(s)
Upgrade       0 Package(s)

Total download size: 9.2 k
Is this ok [y/N]: y
Downloading Packages:
(1/2): unitrends-minimal-base-0.0.3-0.noarch.rpm                                                                                                                   | 2.3 kB     00:00
(2/2): unitrends-config-823-0.3.5-2.noarch.rpm                                                                                                                     | 6.9 kB     00:00
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Total                                                                                                                                                     5.3 kB/s | 9.2 kB     00:01
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing     : unitrends-minimal-base                                                                                                                                             1/2
  Installing     : unitrends-config-823                                                                                                                                               2/2

Installed:
  unitrends-config-823.noarch 0:0.3.5-2

Dependency Installed:
  unitrends-minimal-base.noarch 0:0.0.3-0

Complete!

 

[[email protected] ~]# rpm -qa | grep unitrends | sort
kernel-2.6.18-274.12.1.el5.unitrends
unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-kernel-BareMetal.4.1.0-6
unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5
unitrends-cloudhook-7.5.0-3.2014081116.CentOS5
unitrends-config-823-0.3.5-2
unitrends-doc-7.5.0-3
unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051
unitrends-ipmi-7.5.0-3.2014081116.CentOS5
unitrends-logos-4.9.8-6
unitrends-minimal-base-0.0.3-0
unitrends-monitoring-7.5.0-6.2014091413.CentOS5
unitrends-release-5-0.0.el5.centos.28
unitrends-rr-7.5.0-6.2014091413.CentOS5
unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5
unitrends-snmp-7.5.0-3.2014081116.CentOS5
unitrends-vprotect-7.5.0-5.2014082214.CentOS5
unitrends-winbm-7.5.0-3.2014081116.CentOS5

 

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