Recovering Backups from an Unavailable PHD VBA (VMware vSphere)

SUMMARY

On VMWare how to recover from backups when your PHDVBA is unavailable

ISSUE

If your PHD Virtual Backup Appliance becomes unavailable for some reason, you can still access your backups by deploying a new appliance and pointing to the previously used storage repository or attaching the existing virtual disk used to store backups.

To recover backups if using an attached disk

  1. Open vSphere and select the problematic PHD Virtual Backup Appliance. If running, power off the appliance (right-click and select Power > Power Off).
  2. Right-click the appliance again and select Edit Settings....
  3. Select the virtual hard disk used to store the backups and click Remove.
  4. In the Removal Options, select Remove from virtual machine and click OK.
  5. Deploy a new appliance. Use the OVF that came with your installation package. Follow the steps in the installation guide for details, making sure to select Attached Virtual Disk as the storage type.
  6. Within vSphere Client, right-click the new appliance and select Edit Settings....
  7. Click Add....
  8. Select Hard Disk and click Next.
  9. Select Use and existing virtual disk and click Next.
  10. Browse to the location where the previous attached disk was created and select it, then click Next.
  11. Click Next again, then click Finish
  12. Power on the appliance. The appliance recreates the backup catalog automatically and you can begin backing up and restoring VMs using the new PHD VBA and the existing backup data store.

To recover backups if using CIFS or NFS

  1. Power off the problematic appliance within vSphere Client.
  2. Deploy a new appliance using the OVF that came with your installation package.
  3. Follow the steps in the installation guide for details, making sure to select CIFS or NFS as the storage type.
  4. Enter the path to the existing backup data store used by the problematic appliance.
  5. Click Save, then restart the appliance.
  6. The appliance recreates the backup catalog automatically and you can begin backing up and restoring VMs using the new PHD VBA and the existing backup data store.

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