VMware backups fail with invalid username or password error.

SUMMARY

vProtect backups fail with an invalid username or password error.

ISSUE

vProtect backups fail due to invalid ESX credentials.

RESOLUTION

Supply the appropriate ESX Administrator credentials in Settings > Clients, Networking, and Notifications > Clients for vCenter servers/ESX hosts
 

CAUSE

An ESX user account with full administrative privileges is required to perform vProtect VM backups. The user or group must have the role administrator.

NOTES

For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues

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