Are universal rails provided with rack mount appliances?

SUMMARY

This article defines rail kit availability for Unitrends appliances.

ISSUE

Desktop Class (1XX thru 5XX models, none of which are currently available for purchase) do not come with rail kits.  They can be safely placed in a rack on any rack shelf unit that supports the appropriate weight.  

Half Rack Class (Generation 7 model 602 thru 608 units or Generation 8 models R8002 thru R8012) do not come with rail kits.  These appliances mount to racks using the included rack "ears" and should be stabilized on a rack shelf.  An optional traditional rail kit is available from SuperMicro and can be purchased through numerous vendors, but is not carried by Unitrends.  

Full Rack 1U-4U (all models all generations) come with standard depth square-hole standard rack rails.  These rail kits are compatible with universal 4 post square-hole racks of expected depths.  Alternative rail kits to conform to racks that do not meed the stated mounting requirements conveyed in the site preparation guide may be available from SuperMicro directly for some chassis models for additional purchase from 3rd party.  Unitrends does not sell optional rail kits for other racks, but some options for Generation 7, or 8 units are noted below that may be available.   Never attempt to mount a full-rack depth unit in a 2 post rack. 

NOTES

Optional Rail Kits by Chassis model for Generation 7 or 8 appliances:  

Note: These are not carried by Unitrends, but are noted by the chassis manufacturer as optional compatible equipment.  These typically provide support for alternative depth 4 post square hole racks.  Current generation appliances may not be compatible with non-standard or vendor proprietary racks.  
Recovery-602/604/606/608
R8002-R8012

Supermicro, P/N (CSE-PT8L), 13.1” to 33.1”

Recovery- 814S/818S
R8016S/R8020S
Supermicro, P/N (MCP-290-00056-0N) 19” to 26.4” (Square hole)
recovery-824S/926S/928S
R8024S - R8120S
Supermicro, P/N (MCP-290-00058-0N) 

short rail set 19.6” to 26.9”

Recovery – 938S

No alternative rails are available for this model.

Recovery-944S/946S

Supermicro, P/N (MCP-290-00058-0N)

If you are unable to locate suitable rails for your 3rd party rack:  You may use a certified/approved rack shelf rated for not less than the Unitrends Appliance listed weight support designed for your non-standard rack.  

Warning:  Do not stack other equipment or servers on top of a mounted Unitrends appliance, the rails are rated ONLY for the listed weight of the appliance and must not supprot additional equipment placed above.    

For older generation appliances, see the Site preparation Guide that was shipped with your appliance release and reference the Chassis Number for your model.  You can reference SuperMicro's site for more information about available rail kits for those models.  If you cannot locate this guide or have an older chassis not listed here covered by an active support contract, please contact Unitrends support and we can look that information up for you.  Again, Unitrends does not directly sell alternate rail kits, you will need to contact a 3rd party reseller to acquire those components.  

 
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