VMware instant recovery fails with incorrect username/password error when virtual host password contains the '$' character

SUMMARY

A known issue resolved in 9.0.0-11 where the UI does not recognize a password containing a '$" character.

ISSUE

In the 9.0 user interface, VMware Instant Recovery (IR) fails with the message "incorrect username/password" in cases where the virtual host (vCenter/ESX) password contains the dollar sign ($) character.

RESOLUTION

Upgrade to version 9.0.0-11, 9.1.0, or higher of the Unitrends software.

CAUSE

A known bug in 9.0.0-xx versions prior to 9.0.0-11.

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