(500) Internal Server Error

SUMMARY

This error means that there is a communication issue between the PHD client console and the VBA

ISSUE

This error means that there is a communication issue between the PHD client console and the VBA. There are several root causes, but a reboot of the VBA usually clears the error. 

 If you continue to experience the issue, submit a request for support and we will check the health of your VBA to determine the root cause and recommend the correct course of actions.

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