The APC ups must be directly connected to the Unitrends Recovery-Series system via a USB using a USB cable provided by the APC UPS vendor. The APC UPS must be connected prior to running the setup utility.
If the Unitrends system is not a CentOS 6 system or if the UPS is not connected to the Unitrends system, stop here and complete steps 1 and 2. This process will not work if these prerequisites are not met.
Access the Unitrends Recovery-Series system remotely using PuTTY. PuTTY will provide command line access to the system. Use the following command to verify the APC is connected using USB:
# ls /dev/usb | grep hid
Note: If nothing shows after running this command, please try a different USB port on the appliance. You should see a result looking similar to, "hiddev0".
Download the setup utility from the Unitrends FTP site. (Note: Incoming and outgoing FTP access is required during the installation process).